I know people.
“I work with organisations and leaders during the moments that matter most - building what comes next.”
· Fractional AI & Workforce Transformation · Designer of ACTVO® · C-Level Career Strategy · Executive Search
Fractional Consulting
Helping you build an AI Strategy to enable Workforce Transformation. I work with businesses navigating an AI-adapted future. With unique IP & global use-cases to draw on, I can help you craft a unique implementation strategy. Where do we start? With your people first.
“Melissa is a leading thinker in her field. She has a refreshing, inclusive and innovative style to transforming teams and individuals and is adaptive to work with. She takes personal responsibility for individual outcomes and has been a really valuable member of our team”.
— Frances Valentine, CEO Tech Futures Lab
Workforce Planning
AI-powered tools for individuals & organisations seeking career clarity. ACTVO® was designed to enable self-directed growth & learning and mobility. ‘Career to Love‘ is a digital Masterclass for individuals looking to redesign their work life. All built from a based of Human Centred Design principles.
Actvo is a remarkable product - great for validating your future direction by giving you new insights on your individual value, and revealing what career or pathway you are most suited to. It’s a game-changer in this AI-adapted era. I wish I’d had this earlier in my career.
— Laura Fayerman, Sustainability Specialist
Career Strategy
When the work, the team, or the purpose of your organisation isn't aligned with your values anymore — change is on the doorstep. This bespoke service will de-risk your work-life and open up pathways you may never have imagined. A 90-day personal career strategy for senior leaders ready to re-design their future.
“Deciding to leave a safe, C-level job is never easy - as there’s lots of risk involved. Melissa’s approach and unique process de-risked that for me, and helped me identify the right pathway for both my skills & values. Now an owner of my own business thats thriving - which may not have been possible otherwise.
— Paul Siratovich, Founder & Co-CEO, Upflow
Moments that Matter
These are some examples of Clients, Use-Cases and the Value I create.
Being “Human when it Matters”
One of New Zealand’s largest banks, wanted to adapt their client-facing workforce to create more critical customer facing service moments.
Over multiple workshops we designed and tested ways the team could uniquely create more human-centred experiences, and deployed innovation duos.
Value = CX / Innovation experts created from an existing team within months.
Global re-org & new systems integration
Delivered for a FTSE500 financial services company in the UK a global re-organization of headcount, alongside designing & delivering new systems to optimize productivity & profit.
Reduced headcount in 13 locations from 150+ by 50% whilst simultaneously deploying new services & systems.
Value = Higher profitability, increased processing power.
Re-defining how people “grow across” the organisation
A large technology client wanted to redefine how mobility and succession worked, for a young and ambitious workforce.
We designed a bespoke career mobility system, identified enablers and blockers and authorised the workforce to move between silos to meet their aspirations.
Value = Increased loyalty & retention, reduced churn.
AI-Readiness Audit + Transformation Plan
A large operations led client wanted to adapt one of their critical client-facing team roles, to ‘work with AI’ - without causing disruption to service.
We conducted an audit of their processes & existing capability, mapped a new operating system, identified the tools and transitioned people to create an augmented AI workforce.
Value = Higher productivity, no customer disruption.
Re-Designing Leadership: Transitioning from CEO to Founder.
I’ve worked with multiple C-Level leaders to transition successfully from roles they have out grown, to something more aligned to their lifestyle, values and growth needs. Most supported by their organization to protect employer brand and ensure smooth transitions.
Whether starting your own business, or pivoting industries - success at this level, needs a proven & guided process.
Value = Purposeful, de-risked exits and transitions of power.
I’ve worked inside
25 years. Building things that matter.
From experience, comes wisdom.
I'm a Founder, Careers Strategist, and Transformation Leader working at the intersection of people, organisations, and AI. I designed ACTVO® - an AI-powered workforce transition platform - to power up mine and my client’s accuracy of outcomes. I write, speak, and work globally.
My purpose is making work, a place people love to be.
In an AI-accelerated world - where roles are changing fast, teams are anxious, and nobody has a clear road-map - leaders need more than strategy. They need the courage to lead emotionally.
Building on the platform of Emotional Intelligence & Emotional Agility, this book offers a new Leadership style. It explores the role of “Emotional Triads” - where conflicting and powerful emotions at work like Fear & Love can be tempered by transitional emotions, such as Hope.
In this book I capture stories from real experiences inside global organizations where leaders have been asked to step into their emotions, lead people through one of the greatest workforce transformations of our lifetime, and turn human emotions at work into data ‘signals’ - to partner with AI to create innovative new cultures, products and services.
Available on Amazon Kindle, and directly from me on request.
