FOUNDER • AUTHOR • TRANSFORMATION STRATEGIST
AI will change our work.
It cannot ensure people will adapt.
I help leaders and organisations make the human side of significant change, work.
Whether you are changing technology, systems, workflows, markets or products - it will alter how people see themselves.
Their identity, their beliefs, what they are capable of and whether they think they can change with you - all becomes fluid.
Strategy today is anchored to change.
That is when change becomes human.
W H A T I M A K E P O S S I B L E
Two ways to work together.
Workforce Transformation, Organisational Design, Talent Re-Skilling & Mobility, Career Strategies, Leadership Training.
Life • Work • Impact • Strategies, Business Model Design, Career Design. I work with Leaders navigating major shifts & risks to how they work.
I design change that creates new value.
U S E C A S E S
Three diverse models of leading transformation for either a business, a business unit, team or individual.
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Challenge A large and complex fintech company needed to introduce new revenue channels. The systems and technology serving customers, were not fluid enough in a high-volume, client-facing function - and change was difficult without disrupting market-critical services.
Solution Mapped the existing capability, redesigned the operating model, recommended & deployed the technology change systems and created a practical transition pathway for the team (including up-skilling).
Result Higher profitability without major customer disruption. -
Challenge A global financial services organisation needed to reduce headcount whilst meeting requirements for integration of new compliance systems, across 13 locations.
Solution Redesigned the workforce model first ensuring capability was matched to meet needs, and the operating model second. Then managed the systems implementation last.
Result Headcount reduced by 29% without major cultural, customer or compliance impact.
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Challenge: A CEO was ready to leave a successful career behind, but needed to understand clearly the real opportunities, risks and trade-offs required to enable a more aligned way of working for their future lifestyle.
Solution Mapped their unique capability, changing values, pathway options, stakeholder ecosystem and family needs. Then built a personalised, practical execution strategy to remove financial risk from the transition. Timed the exit and supported stakeholder communications to ensure no disruption to exiting business.
Result A de-risked transition to a founder-led business, built on a strong legacy platform, without any reputational risk.
I’m proud to have added value to some of New Zealand the world’s most successful organisations.
Ready to get started?
It could all change
with just one conversation.
If you are looking for support to ‘adapt the plane while flying it’ you’ve met the right person.
"Melissa is a leading thinker in her field. She has a refreshing, inclusive and innovative style to transforming teams and individuals and is adaptive to work with. She takes personal responsibility for outcomes and has been a really valuable member of our team"
–– Frances Valentine, Founder AcademyEX
Lets talk about the change you are working on.
Book a complimentary introduction conversation - with no obligation, no sales pitch. I’m happy to learn more, share ideas and offer advice if I can.